
Front Office Operations Manager
2 days ago
As a senior hospitality professional, you will lead and manage day-to-day front office operations to maximize efficiency and guest satisfaction.
You are a dynamic problem solver with a creative approach to delivering exceptional customer experiences.
Main Responsibilities:- Coordinate the daily activities of front office staff, ensuring seamless delivery of services.
- Maintain high service standards across all front office areas.
- Promote revenue growth while meeting customer needs and expectations.
Requirements:
- Degree in Hospitality or Business Administration preferred.
- Minimum 2 years relevant experience in hotel management.
- Strong technical skills in Microsoft Office and Opera systems.
- Valid certification in Responsible Service of Alcohol.
- Ongoing training and development opportunities through our "Learn Your Way" Academy platforms.
- Career progression and employee growth initiatives.
- Complimentary car parking facilities.
- Mental health and well-being support programs.
- Access to Employee Assistance Program resources.
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