Retail Department Director
2 days ago
About Officeworks
We're a dynamic retail environment that prioritizes customer experiences, team collaboration, and community engagement.
As a Retail Department Director at our Chadstone store, you will lead from the front, delivering exceptional customer experiences that leave a lasting impression. With a passion for leadership and a focus on teamwork, you'll inspire your team to go above and beyond, achieving sales targets and KPIs with enthusiasm and dedication.
Key Responsibilities:
- Foster a positive and inclusive work environment that encourages open communication and collaboration among team members.
- Develop and implement strategies to enhance customer satisfaction, driving loyalty and repeat business.
- Lead by example, demonstrating exceptional customer service skills and a commitment to excellence in all aspects of the role.
- Mentor and train team members to ensure they have the skills and knowledge needed to excel in their roles.
- Manage inventory levels effectively, ensuring stock is maintained at optimal levels to meet customer demand.
- Cultivate a safe and visually appealing shopping environment that reflects the company's values and mission.
About You
- A proven track record in retail leadership, with a strong passion for delivering exceptional customer experiences.
- Outstanding ability to communicate effectively with team members and customers alike, fostering strong relationships and building trust.
- A natural leader, able to motivate and inspire teams to achieve their best, driving results and exceeding expectations.
- Adaptable and flexible, with the ability to thrive in a fast-paced environment and juggle shifting priorities with ease.
Benefits
- Competitive salary: $120,000 - $150,000 per annum, depending on experience.
- Rostered Days Off (RDOs) every month, in addition to standard leave entitlements.
- Generous team member discounts across Officeworks, Bunnings, Kmart, Target, and Catch.
- Great work-life balance, with only one weekend shift required every three weeks.
- Industry-leading Growing Families policy.
About Us
At Officeworks, we celebrate diversity and are committed to creating an inclusive environment for all employees. We're proud to offer a range of benefits and perks that support our team members' well-being and success.
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