Retail Department Team Lead

5 days ago


Chadstone, Victoria, Australia Officeworks Full time
About Officeworks

We're a dynamic retail environment where our customers, team, and community are at the heart of everything we do. As a Retail Department Leader (Coordinator) at our Chadstone store, you'll be leading from the front, delivering exceptional customer experiences.

Key Responsibilities:
  • Provide outstanding customer service, ensuring each customer leaves satisfied with their experience.
  • Lead and motivate your team to achieve sales targets and KPIs, igniting their passion to succeed.
  • Train and develop your team to become retail rockstars, enhancing their skills and performance.
  • Maintain inventory levels, ensuring stock is always available for our customers.
  • Craft a visually stunning shopping experience that's safe and enjoyable.
  • Collaborate with fellow leaders and departments to drive overall store success.
Requirements:
  • A proven track record in retail leadership, with a passion for delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, building strong connections with your team and customers.
  • You're a leadership legend, building a team of retail rockstars who can tackle any challenge.
  • Ability to thrive in a fast-paced environment, juggling shifting priorities with ease.
  • Ready to dive in headfirst, never afraid to get hands-on to ensure everything runs smoothly.
Our Culture:

We celebrate individuality, embracing inclusion and diversity, and pride ourselves on being good humans with every decision we make. You'll receive great benefits, including:

  • Monthly Rostered Days Off (RDOs) in addition to standard leave entitlements.
  • Generous team member discounts across Officeworks, Bunnings, Kmart, Target, and Catch.
  • Great work-life balance, with only one weekend shift required every three weeks.
  • Industry-leading Growing Families policy.

We're an equal opportunity employer, committed to creating an inclusive environment for all employees.



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