Tech Innovator

5 days ago

Melbourne, Victoria, Australia beBeeTechnical Full time $120,000 - $150,000
IT Technical Specialist

We are seeking a highly skilled IT technical specialist to join our team. This role combines technical expertise with the ability to think creatively and come up with innovative solutions.

Responsibilities
  • Provide day-to-day technical support to all areas of the business, including troubleshooting and fixing technical issues.
  • Collaborate with our Security team to ensure we strike the right balance between security, productivity, and user experience.
  • Continually find opportunities to automate processes and improve user experience.
  • Empower employees to help themselves by designing and building self-service solutions.
  • Monitor and maintain all technology in our offices, including meeting rooms, audio visual equipment, networking, printers, and digital signage.
  • Implement, manage, and maintain complex technical projects.
Requirements
  • Experience in administration across various SaaS platforms, including Microsoft 365, Jira, Confluence, and Slack.
  • Experience with Identity & Access Management systems like Okta or Microsoft Entra.
  • Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC, and SAML.
  • Understanding of identity provisioning technologies such as SCIM.
  • Excellent communication, written, and interpersonal skills to effectively assist users with varying levels of technical knowledge.
  • Experience implementing a range of technical projects across various technologies and platforms.
  • Experience with scripting, using APIs, and automating repetitive tasks.
  • Experience managing and deploying applications to macOS and iOS.
  • Experience installing, implementing, and maintaining office networks and remote access (VPN/Zero Trust).
  • A keen willingness to learn new technology and the ability to work independently.

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