Social Impact Sales Specialist

2 days ago

Sydney, New South Wales, Australia beBeeProfessional Full time $120,000 - $150,000
Senior Sales Professional

Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide.

We're looking for a skilled sales representative to play a key role in growing our social impact organization.

Key Responsibilities
  1. Qualify and nurture leads from Twilio's Self-Service and Named Account customers across community & social services, healthcare, traditional NGO's, Humanitarian aid, Credit Union and other miscellaneous non-profit customers.
  2. Acquire new customers and drive revenue while maintaining the highest levels of customer satisfaction.
  3. Manage entire sales cycles, close new revenue for Twilio accounts, and address issues that may arise.
  4. Work with customers to understand their business and technical requirements, utilizing Twilio's communications API platform to design a solution for their specific use case needs.
  5. Collaborate with cross-functional internal teams (Sales, Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform.
  6. Develop expertise in the social impact and nonprofit market to help prospective customers understand how others are leveraging Twilio's platform to scale their reach and missions.
Requirements
  • A minimum of 2+ years of sales experience in a technical SaaS/CPaaS space, with a record of top performance.
  • An understanding of the cloud computing/communications business model and excitement for selling to a technical audience.
  • A deep personal interest in the social impact market and dedication to making a positive difference.
  • Strong written and verbal communication skills, with the ability to make complex technical and financial details sound simple.
  • Technical solutions selling experience, including closing experience, and enjoyment working with customers to solve their problems.
  • High adaptability, comfort trying new things and building within a rapid-paced environment.
  • Strong process-orientation, focus on amplifying improvements in your own work by improving systems and processes across the team.
  • World-class organization, prioritization, and documentation skills.

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