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Care Coordinator

2 months ago

Hope Island, Australia Mounties Group Full time
About Us

At Mounties Group, we're driven by our core values of Family, Honesty, Care, Innovation, Fun, and Loyalty. As a Mutuality, our organisation is owned by its members, and we're committed to improving the lives of those we serve.

We have a strong presence in various industry sectors, including Health & Fitness, Retail, Medical, Hospitality, Homecare, and Allied Health. With over 250,000 members across NSW, QLD, VIC, and the ACT, we're dedicated to making a positive impact.

About the Role

We're seeking a dedicated Care Coordinator to join our team at our Gold Coast site in Hope Island, QLD. As a key member of our team, you'll work closely with our clients to ensure they receive the highest quality care and support in their homes and communities.

Your key responsibilities will include:

  • Developing and coordinating client care plans to meet their unique needs
  • Visiting clients in their homes to assess their care requirements and provide support
  • Assisting with the rostering of client services to ensure seamless delivery
  • Meeting with potential clients and their families to discuss our services and address their concerns
  • Participating in our after-hours on-call roster to provide emergency support
  • Maintaining consistency and continuity in client care regimes
  • Liaising with staff, clients, families, and healthcare providers to ensure effective communication
  • Maintaining client confidentiality and adhering to our organisation's policies and procedures
About You

We're looking for a candidate with a minimum of 2-3 years' experience in a similar role, who possesses:

  • Current clear National Police Check
  • Current First Aid Certificate, including CPR
  • COVID-19 Vaccination
  • Demonstrated knowledge within the Aged Care sector
  • Demonstrated care coordination skills and ability to work effectively with clients, families, and service providers
  • Previous experience managing Home Care Packages
  • Strong understanding of the Aged Care Quality Standards
  • NDIS knowledge desirable
  • Prior experience with CRM and electronic rostering systems
  • Proficient computer skills, including Microsoft Office
  • Effective verbal and written communication skills
  • Excellent time management skills, with the ability to multitask
  • Positive and professional attitude

If you're passionate about making a positive difference in the lives of others, we encourage you to apply for this exciting opportunity.