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Customer Service Team Member
2 months ago
We are seeking a Customer Service Team Member to join our team at Woolworths Supermarkets. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities:
- Provide excellent customer service and support to customers
- Assist customers with queries and concerns
- Collect trolleys from around the store, car park, and surrounding areas
- Work collaboratively with the team to achieve sales and customer service targets
- Participate in ongoing training and development to improve customer service skills
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
- The opportunity to work with a diverse and inclusive team
Requirements:
- Excellent communication and interpersonal skills
- A customer-focused attitude and a passion for delivering exceptional customer service
- Ability to work in a fast-paced environment and adapt to changing situations
- Flexibility and willingness to work a variety of shifts, including weekends and public holidays
Why Work with Us:
At Woolworths, we are committed to creating a workplace where our team members feel valued, respected, and empowered. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.
We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.
