Customer Service Team Member

3 weeks ago


Sydney, New South Wales, Australia Woolworths Group Full time

About This Role

We're looking for a Customer Service Team Member to join our team at Woolworths Supermarkets. As a key member of our customer service team, you'll be responsible for providing exceptional customer service and ensuring that our customers have a great shopping experience.

Key Responsibilities

  • Provide exceptional customer service and respond to customer queries in a timely and professional manner.
  • Work collaboratively with other team members to achieve sales and customer service targets.
  • Collect trolleys from around the store, car park and surrounding areas.
  • Assist with scanning groceries and other tasks as required.

What We're Looking For

  • A genuine passion for food and shopping.
  • A customer-first mentality and a love of teamwork.
  • Flexibility and adaptability to change.
  • Reliability and a willingness to work.

About Us

Woolworths Group is a leading retailer in Australia and New Zealand, with a commitment to providing exceptional customer service and supporting our communities. We're a team-first company that values flexibility, diversity and inclusion. We're proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

Why Work with Us

At Woolworths Group, we offer a range of benefits and opportunities to help you grow and develop your career. We're committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

Grow with the Group

We're a company that's always evolving and innovating, and we're committed to supporting our team members to do the same. We offer ongoing opportunities to grow and make a real difference, and we're proud to be recognised as a leader in the retail industry.



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