Luxury Service Manager

2 days ago

Sydney, New South Wales, Australia beBeeConcierge Full time $120,000 - $150,000

Job Summary:

We are seeking a highly skilled and experienced professional to join our team as Assistant Chief Concierge. The ideal candidate will have a proven track record of delivering exceptional guest experiences in a luxury hotel environment.

Key Responsibilities:

  • Foster a culture of excellence within the Concierge team, ensuring seamless delivery of luxury services.
  • Provide expert recommendations on fine dining, entertainment, and local attractions, exceeding guest expectations.
  • Mentor and motivate team members to achieve their full potential, driving career growth and development.
  • Cultivate strong relationships with senior leadership and colleagues, promoting effective communication and collaboration.
  • Embody the highest standards of professionalism and integrity, aligning with our luxury brand values.

Requirements:

  • A passion for hospitality and delivering exceptional guest experiences.
  • Proven experience in a luxury hotel environment or similar service role.
  • Demonstrated ability to provide exceptional service, consistently exceeding guest expectations.
  • Strong organizational skills and effective prioritization abilities.
  • Exceptional versatility in responding to complex guest requests and situations.
  • Proven team management experience, driving growth and development.

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