Engineering Manager

**Engineering Manager - CX Platform Team**

This is an exciting time at Luxury Escapes as we look to build our growing Technology Team in Sydney, recently winning the National Travel Industry Award for Most Outstanding Online Travel Agency

We are looking for an Engineering Manager for our Customer Experience (CX) Platform team to ensure the Luxury Escapes Platform remains a class leading and innovative travel booking platform.

**Working at Luxury Escapes**

Our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring outstanding travel experiences to our customer community.

If you have led teams with solid development experience, you love promoting best practices and fantastic developer experiences - we want to hear from you

**About the team**

Our Customer Experience Platform team builds the systems and frameworks that power customised omni-channel experiences for targeted customer groups. Our work ensures each campaign reaches the right customers at the right touch points, tailoring experiences based on a customers' travel affinities to drive deeper engagement.

Our cross-functional teams include Product Managers, Designers, and Engineers focused on delivering solutions and solving problems rather than simply completing tickets. The structure is flat, and the process is lean, with a culture of MVP, iteration, and "build, measure, learn" at the heart of everything we do. We share in-depth experience in Node/Typescript, React, PostgreSQL, AWS, and more.

We love learning, and also have some really great developers, so you'll be both well supported and challenged.
- **Luxury Escapes is an in-person company. We work and collaborate together, face to face in our Barangaroo office**_

**What you'll do**:

- Lead and mentor a team of highly skilled engineers, fostering a culture of continuous improvement and engineering excellence
- Maintain and improve our environments in AWS.
- Collaborate closely with cross-functional teams, including Product, Design, and other Engineering teams
- Drive the adoption of best practices in software development, including automated testing, continuous integration, and DevOps, ensuring a seamless developer experience
- Champion security practices and collaborate with relevant teams to ensure the platform remains secure and compliant with industry standards.
- Oversee the design and implementation of microservices architecture, ensuring scalability, maintainability, and performance of the platform
- Participate in technical discussions, architecture reviews, and code reviews to maintain high standards of engineering excellence
- Advocate for and implement modern cloud technologies (AWS or GCP) to enhance the platform's resilience, scalability, and performance
- Lead initiatives to improve the overall developer experience by working on Core Services, internal tools and CI as well as processes and communication.

**What we're looking for**:

- Proven experience leading engineering teams, and a passion for mentoring engineers
- Expertise in backend development (ideally but not necessary Node.js, TypeScript)
- Strong understanding of microservices architecture
- Experience with AWS and DevOps practices, with a focus on building scalable, reliable systems
- Experience building environments with IAC tools such as Terraform or Pulumi.
- Hands-on experience with PostgreSQL or other relational databases
- The ability to optimise queries and database performance
- Strong project management skills with the ability to balance multiple initiatives
- A passion for creating a collaborative, learning-focused team environment
- Excellent communication; able to explain complex concepts to non-technical stakeholders
- A commitment to continuous improvement and high-quality solutions that delight customers.

**Relevant skills**:

- JavaScript / Node.js / Typescript
- SQL (we use PostgreSQL)
- RESTful API design
- Deep knowledge of AWS
- Terraform / Pulumi
- Experience working with CI/CD
- Automated testing and continuous integration
- Strong organisational and project management skills, with the ability to prioritise tasks and manage multiple projects simultaneously
- Experience working in an agile team environment, continuously shipping environment
- Strong expertise in software architecture and design patterns, with a particular focus on micro-services.

**What's in it for you?**

We consider our people one of our most important assets - and we want our team to love their working lives When you work for Luxury Escapes, you can look forward to:

- Excellent Remuneration package
- 20% Discount on Luxury Holidays and Experiences
- Breakfast and lunch are provided 5-days a week
- 1/2 day of birthday leave
- Beautiful facilities where you can book in yoga, pilates or jump on a peloton bike
- A super collaborative team that enjoys creating great platforms