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Administrative Support Professional
2 weeks ago
About the Role
- This position involves providing administrative support to a team in Mt Isa.
- It is a full-time permanent opportunity that requires a high level of organization and attention to detail.
- You will be responsible for general administration, data entry, and office support tasks as required by the team.
- Stock management is an essential part of this role, ensuring that all necessary supplies and equipment are available.
- You will order office supplies, including stationery, technology, and other general items, on an as-needed basis.
- You will scan and file office work and documentation, handling sensitive information in a responsible and compliant manner.
- Utilizing CRMs and tracking systems, you will track customer freight and resolve queries in a timely and effective manner.
- You will manage customer inquiries across multiple divisions, adapting to diverse needs and situations with empathy and resilience.
- You will educate customers on how to use our self-service platforms effectively.
- Liaising frequently with on-site staff, you will proactively build relationships with key operations staff to resolve any customer queries or requests.
What We're Looking For
- A high level of attention to detail and organizational skills.
- Strong data entry skills and ability to prioritize tasks efficiently.
- A sense of empathy and a passion for customer service.
- The ability to work safely and maintain a safe working environment.
- Previous experience in a similar role is preferred but not mandatory.
About Us
We are an Australian-owned transport and logistics business delivering to Australia and New Zealand. We are committed to transforming our operations and striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.
Why Work With Us
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What We Offer
- A competitive salary above industry standards.
- Opportunities for upskilling, training, mentoring, and career development.
- Fun and practical employee perks and discounts.
- Flexible work arrangements, including remote work options.
- An inclusive parental leave policy that supports all parents and carers.
- Peer recognition awards acknowledge when you go above and beyond.
Inclusive Workplace
We celebrate difference and are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future. We welcome applicants from all backgrounds and encourage diversity and inclusion.
Our Recruitment Process
Applying for a job starts with an online application form. You may then be invited to complete an online assessment followed by a virtual or in-person interview. The final step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment.
Other Things to Note
- Please let us know your preferred pronouns and any reasonable adjustments you may need during the recruitment process.
- Please keep an eye on your junk emails and spam folders for updates.
- We are listed as one of LinkedIn's Top Companies in Australia.
