Technical Support Specialist

1 month ago


Oakleigh East, Victoria, Australia ASSA ABLOY Entrance Systems Full time
About the Role

We are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at ASSA ABLOY Entrance Systems. As a key member of our team, you will be responsible for generating door hardware schedules and providing technical support to architectural representatives and customers within the commercial construction and building industry.

Key Responsibilities:

  • Develop and maintain accurate and up-to-date door hardware schedules for clients
  • Provide technical support and training to customers and architectural representatives on ASSA ABLOY products and services
  • Monitor and analyze customer and competitor movements within the construction and developer industry
  • Collaborate with cross-functional teams to develop and implement sales and marketing strategies

About You

We are looking for a talented and enthusiastic individual who is passionate about delivering exceptional customer service and has a strong aptitude for problem-solving and technical tasks. You will have:

  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of building codes and standards, as well as experience with CRM software and mechanical, electro-mechanical, and electronic access control systems

Why Work with Us?

At ASSA ABLOY Entrance Systems, we offer a dynamic and supportive work environment that fosters growth and development. You will have the opportunity to work with a global leader in the door opening solutions industry and contribute to the success of our team. We are committed to diversity and inclusion and encourage applications from candidates from diverse backgrounds.



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