Technical Support Specialist
5 days ago
About the Role
We are seeking a motivated Specification Writer - Technical Support Officer to join our team at ASSA ABLOY Entrance Systems. This role will focus on generating door hardware schedules and providing technical support to architectural representatives and customers within the commercial construction and building industry.
As a Specification Writer - Technical Support Officer, you will be required to demonstrate a high level of professionalism, develop a deep understanding of our products, and apply this knowledge to develop appropriate client schedules. You will also be involved in monitoring customers and competitor movements within the construction and developer industry and providing training on product information as required.
About You
This is a great entry-level opportunity for an individual wanting to build a career within a sales role or the broader business with a global market leader in the industry. You will have the ability to provide a high level of customer service, an aptitude for problem-solving and technical tasks, and the willingness to learn.
Key Responsibilities
- Generate door hardware schedules for clients
- Provide technical support to architectural representatives and customers
- Develop a deep understanding of ASSA ABLOY Entrance Systems' products
- Monitor customers and competitor movements within the construction and developer industry
- Provide training on product information as required
Why Work with Us?
- Opportunity to work for a large successful global organisation
- Ongoing learning and development to meet your professional development needs
- True career opportunities in the wider business with many and varied career pathways
- A supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate
We encourage people from all gender identities, Aboriginal and Torres Strait Islander cultures, with disabilities, and from culturally diverse backgrounds to apply.
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