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Mastering Quality Excellence

2 weeks ago

Sydney, New South Wales, Australia beBeeQuality Full time $70,000 - $85,000

Effective Quality Leadership is crucial in today's fast-paced environment where infrastructure and technology are constantly evolving. As a Quality Manager, you will play a pivotal role in ensuring the quality of life and protecting the environment for people everywhere.

Key Responsibilities
  • Act as a key liaison for quality matters across the organization, providing regular updates to senior leadership and collaborating with cross-functional teams to align quality goals with business objectives.
  • Coordinate with external certification bodies to maintain ISO 9001 and other relevant certifications, ensuring readiness for audits and inspections.
  • Champion continuous improvement using Lean, Six Sigma, and Quality Management System tools, identifying trends through data analysis and leading initiatives to reduce non-conformances and improve product and process quality.
  • Identify potential challenges and proactively implement solutions that streamline processes and facilitate the seamless execution of quality practices.
  • Facilitate cross-functional root cause analysis, implement effective corrective and preventive actions (CAPA), and ensure timely, professional communication with all stakeholders including customers, suppliers, and internal teams.
  • Collaborate with service teams, intercompany partners, and third-party suppliers to address Field Service Bulletins (FSBs), warranty returns, and quality issues, conducting failure analysis and driving resolution through structured problem-solving.
  • Develop and maintain an internal audit program, training, coaching, and mentoring internal auditors to ensure compliance with internal policies, ISO standards, and regulatory requirements.
  • Oversee the document control system, ensuring accurate classification, retention, and accessibility of quality-related documentation, including policies, procedures, and training records.
  • Lead the deployment, maintenance, and continuous improvement of the Quality Management System in alignment with ISO 9001 standards and corporate quality objectives.

Requirements:

  • Minimum 5 years of experience in a quality management role preferably from a manufacturing background.
  • Demonstrated experience with process continuous improvement tools such as Lean and Six Sigma, or Black Belt.
  • Internal and External Audit certification.
  • Excellent communication skills with the ability to engage and influence stakeholders and customers.
  • Tertiary qualifications in Engineering (Electrical and Mechanical) preferred.
  • Advanced Excel, AutoCAD, and Visio advantageous.