Expert Claims Advisor

5 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $129,464 - $179,876
Job Description

Technical Specialist Role

As a Technical Specialist, you will play a critical role in providing expert advice and support to the Case Management team on complex workers compensation matters.

Key responsibilities include:

  • Assisting in the triage of claims and allocation of workflows
  • Completing reviews and auditing of claims to identify emerging trends
  • Supporting the team with timely, quality, and evidence-based decision making

Required Skills and Qualifications

To be successful in this role, you will require:

  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment

Benefits

This role offers a range of benefits, including:

  • A corporate wellbeing program with subsidised gym membership and health check programs
  • Comprehensive learning and development support aligned to our Core Capabilities
  • Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
  • Access to our Employee Assistance Program

Others

In this role, you will have the opportunity to:

  • Develop and implement opportunities to continually improve and enhance services to our customers
  • Work closely with internal and external stakeholders to provide proactive advice and support
  • Monitor and review responses to complex and sensitive claims to ensure consistent strategies are adopted

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