Receptionist Coordinator

2 weeks ago


Lake Macquarie City Council, Australia Workforce Australia for Individuals Full time
About The Role

As a key member of the Workforce Australia for Individuals team, you will provide exceptional administrative support to ensure the smooth operation of our front office. Your primary responsibility will be to serve as the first point of contact for our organization, providing a welcoming and professional experience for all visitors and callers.

Key Responsibilities:
  • Communication and Coordination: Receive and direct incoming and outgoing communication, ensuring all messages are accurately conveyed to the relevant staff members.
  • Administrative Tasks: Maintain the organization's administrative equipment, including scheduling and record-keeping, while upholding the highest standards of confidentiality.
  • Mail and Document Management: Receive, distribute, and record incoming and outgoing mail, as well as manage the organization's mailing register.
  • Supply Chain Management: Monitor and manage Australia Post accounts and stock levels to ensure seamless operations.
  • Reception Services: Receive and distribute faxes, and provide exceptional customer service to visitors and callers.
  • Communication and Reporting: Communicate clear and accurate messages via Teams to relevant staff members, and receive and distribute OCV Reports and Responses.
  • Calendar Management: Manage and coordinate multiple Microsoft Outlook calendars to ensure efficient scheduling.
  • Security and Stationery: Coordinate and monitor security keys and stationery supplies to maintain a well-stocked and secure front office area.

As a skilled and organized individual, you will be responsible for maintaining a presentable and professional reception area, ensuring a positive experience for all visitors and callers. If you are a detail-oriented and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at Workforce Australia for Individuals.



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