Customer Service and Operations Specialist

3 days ago


Grafton, New South Wales, Australia Chandler Macleod Full time

About Chandler Macleod

Chandler Macleod is one of Australia's largest providers of human resources solutions. We have a proven track record of unleashing potential in people and companies for over 40 years.

Our Recruitment Business

We connect leading-edge projects and employers with outstanding business professionals. Our expertise spans multiple industries, and we pride ourselves on delivering exceptional results.

The Role: Customer Service and Operations Specialist

This role involves delivering exceptional customer service, managing day-to-day operations, and supporting the centre's promotional activities. You'll also assist with first aid, cleaning, and general administration to ensure the smooth running of the facility.

Duties

  • Provide accurate information to customers about Centre activities, fees, and events.
  • Manage gate entry, bookings, and customer inquiries.
  • Perform canteen operations, including food and beverage preparation.
  • Support marketing initiatives to optimize facility usage.
  • Maintain high standards of cleanliness, safety, and customer satisfaction.

Requirements and Qualifications

  • Strong customer service skills and experience.
  • NNSW Food Handling Certificate.
  • Current First Aid & CPR Certificates (or willingness to obtain one).
  • Working with Children Check (or willingness to obtain one).
  • Flexible and reliable, with availability for early mornings, evenings, and weekends.

Compensation Package

The estimated salary range for this role is $45,000 - $60,000 per annum, depending on experience.



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