Service Coordinator
7 days ago
About Us
We are the Japanese Truck Specialists, representing Fuso, Hino, Mercedes Benz, and Freightliner Heavy Trucks. We pride ourselves on delivering exceptional customer experiences in Bunbury and the Southwest.
The Role
We are seeking a Service Coordinator to act as the vital link between our valued customers and our expert technical team. Reporting directly to our Service Manager, this role is responsible for ensuring seamless communication and efficient workflow.
Key Responsibilities
- Welcome all customers upon their arrival and provide exceptional customer service.
- Handle phone enquiries and bookings, prioritizing timely responses to meet customer expectations.
- Cost repair invoices for retail, fleet, warranty, and internal accounts, maintaining accuracy and attention to detail.
- Keep customers informed about the progress of their vehicle, providing regular updates and status notifications.
- Seek approval from fleet companies for repairs and services, fostering strong relationships with key stakeholders.
- Collaborate with the Workshop Controller to allocate work to workshop staff, ensuring optimal resource utilization.
- Provide in-depth information and alternatives for vehicle repairs and maintenance, promoting transparency and trust.
- Schedule and confirm service appointments, vehicle drop-offs, and pick-ups, streamlining the service experience.
- Manage and supervise the service department's workflow, identifying areas for improvement and implementing process enhancements.
- Notify customers about service changes and vehicle readiness, demonstrating a commitment to excellence.
Requirements
- Exceptional Communication Skills: Ability to establish rapport and communicate effectively with customers, colleagues, and external partners.
- Strong Work Ethic & Positive Attitude: A commitment to delivering high-quality results and a proactive mindset.
- Current Driver's License: Mandatory for the role, enabling seamless interactions with customers and colleagues.
- Industry Acumen: Prior experience in the motor industry is highly advantageous, providing a deep understanding of industry-specific challenges and opportunities.
- Organisational Skills: Proficiency in multitasking without compromising on quality, ensuring seamless workflow and efficient operations.
- Tech-Savvy: Familiarity with industry-specific software and office365 is essential, leveraging technology to enhance productivity and customer satisfaction.
We offer a competitive salary of $60,000 - $80,000 per annum, commensurate with experience. This is an unparalleled opportunity to elevate your career as a Service Coordinator, joining a dynamic team committed to delivering exceptional customer experiences.
-
Senior Service Coordinator
2 weeks ago
Bunbury, Western Australia CTS People Full timeAbout CTS People CTS People are the leading experts in providing top-notch vehicle repair services. We specialize in Fuso, Hino, Mercedes Benz, and Freightliner Heavy Trucks.The RoleWe are seeking a skilled Senior Service Coordinator to act as the vital link between our valued customers and our expert technical team.ResponsibilitiesMeet and Greet: Welcome...
-
Customer Service Hospitality Coordinator
2 weeks ago
Bunbury, Western Australia Opal HealthCare Full timeAt Opal HealthCare, we are dedicated to bringing joy to those we care for. Our purpose is at the heart of everything we do.We are seeking a skilled Customer Service Hospitality Coordinator to join our team at Bunbury Gardens Care Community.This is an exciting opportunity for you to work in a dynamic and supportive environment, offering flexible shifts to...
-
Strata Service Coordinator
3 hours ago
Bunbury, Western Australia People2People Full timeRole Overview:We are seeking an experienced Community Service Manager to join our dynamic team in Bunbury. As a key point of contact, you will ensure smooth operations and provide exceptional service to our clients.Your Responsibilities:Coordinate and manage strata meetings to ensure efficient communication with clients.Respond promptly to client inquiries...
-
Primary School Service Coordinator
4 days ago
Bunbury, Western Australia Camp Australia Full timePrimary School Service Coordinator OpportunityWe are seeking an enthusiastic and dedicated individual to join our team as a Primary School Service Coordinator in Eaton, Western Australia.This role is ideal for someone who is passionate about delivering high-quality service to children in a primary school setting. As a Service Coordinator, you will be...
-
Environmental Services Coordinator
5 days ago
Bunbury, Western Australia City of Bunbury Full timeThe City of Bunbury is seeking highly motivated and skilled individuals to register their interest for potential casual, fixed term or temporary vacancies in our Waste Services department.This opportunity allows you to be part of a diverse team that contributes to the city's sustainability and environmental initiatives.As an Environmental Services...
-
Service Coordinator
4 days ago
Bunbury, Western Australia CTS People Full timeJob SummaryWe are seeking a highly skilled Service Advisor to act as the vital link between our valued customers and our expert technical team.Key ResponsibilitiesWelcome all customers upon their arrival, provide exceptional customer service, and establish rapport with them.Handle phone enquiries, bookings, and cost repair invoices for retail, fleet,...
-
Administrative Coordinator
6 days ago
Bunbury, Western Australia Outreach Services Full timeRole OverviewWe are seeking a highly skilled Administrative Coordinator to provide high-quality administrative support to our South West Community Drug & Alcohol Service in Bunbury. As part of our Outreach Services team, you will play a critical role in ensuring the smooth operation of our office and providing excellent customer service to clients,...
-
Medical Services Coordinator
2 weeks ago
East Bunbury, Western Australia Sonic HealthPlus Full timeAbout Sonic HealthPlus Sonic HealthPlus is a leading provider of corporate medicine in Australia, with a national network of clinics delivering Occupational Health, General Practice and integrated medical, paramedical and wellness services to corporate and community groups. About the Role We are seeking an experienced Medical Services Coordinator to join our...
-
Senior Operations Coordinator
4 days ago
Bunbury, Western Australia Activ Full timeOpportunities for Growth and DevelopmentWe are seeking a Senior Operations Coordinator to join our team at Activ, one of Australia's largest five NDIS providers. As a merged entity with genU, we offer great career opportunities in the disability services sector.About the RoleThis is an exciting opportunity to work in a dynamic environment where you will be...
-
Library Services Coordinator
5 days ago
Bunbury, Western Australia City of Bunbury Full timeThe City of Bunbury is a dynamic and vibrant community in the heart of the Southwest.About the RoleThis part-time permanent position as Libraries Customer Service Officer is an exciting opportunity to join our team at the City of Bunbury Libraries.As a key member of our library services team, you will deliver exceptional customer service to the community by...
-
Social Services Coordinator
1 month ago
Bunbury, Western Australia Centrecare Full timeAbout the RoleWe are seeking a highly skilled and compassionate Case Worker to join our team at Centrecare. As a Case Worker, you will be responsible for implementing a case management approach to service delivery, including strengths-based needs assessment and counselling provision to all family members.About YouTo be successful in this role, you will need...
-
Bunbury, Western Australia Activ Full timeAbout the RoleThe Clinical Nurse at Activ plays a vital role in delivering high-quality nursing care to customers in their homes and community-based settings.This position reports to the Clinical Operations Manager and requires advanced clinical assessment skills, contemporary practice, and effective communication. The successful candidate will work...
-
Library Services Coordinator
2 weeks ago
Bunbury, Western Australia Department of Education, Western Australia Full timeJob OverviewWe are seeking a highly skilled and motivated Library Officer to join our team at Tuart Forest Primary School in Western Australia. The successful applicant will be responsible for providing excellent library services, supporting student learning outcomes, and maintaining a welcoming library environment.
-
Operations Support Coordinator
1 week ago
Bunbury, Western Australia Opal HealthCare Full timeAbout the RoleWe are seeking an experienced Operations Support Coordinator to join our team at Bunbury Gardens Care Community.This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and supporting the smooth operation of our care community.As an Operations Support Coordinator, you will be responsible...
-
Library Services Coordinator
5 days ago
Bunbury, Western Australia Department of Education, Western Australia Full timeAbout Our SchoolTuart Forest Primary School is a thriving educational institution committed to providing an outstanding education for every child. Our mission, 'Building Strong Foundations for Every Student, Every Day,' reflects our dedication to helping students achieve their full potential.We strive for excellence and equity in all aspects of our school...
-
Nurse Care Coordinator
3 weeks ago
Bunbury, Western Australia BaptistCare Full time**Job Title:** Nurse Care Coordinator**About the Role:**We are seeking a skilled and compassionate Nurse Care Coordinator to join our dedicated residential team in Busselton. As a key member of our care team, you will be responsible for providing leadership and direction to our nursing staff, ensuring the highest quality of care is delivered to our...
-
Business Operations Coordinator
1 week ago
Bunbury, Western Australia Omega Project Solutions Full timeAbout Omega Project Solutions We are a dynamic organization dedicated to delivering exceptional results in project management and operations.Our team is seeking an experienced Business Operations Coordinator to join our Bunbury office on a permanent basis.Salary: The remuneration package for this role includes a competitive annual salary of $65,000 -...
-
Clinical Specimen Collector and Coordinator
24 hours ago
Bunbury, Western Australia Healius Full timeWe are seeking a skilled Clinical Specimen Collector and Coordinator to join our team at Healius, one of Australia's leading healthcare companies. This is a rewarding role that requires strong customer service skills, attention to detail, and the ability to work independently in a clinic setting.As a Clinical Specimen Collector and Coordinator, you will be...
-
Student Support Coordinator
1 month ago
Bunbury, Western Australia Department of Education, Western Australia Full timeAbout the RoleManea Senior College is seeking a dedicated Student Support Coordinator to join our Student Services Team. This is a wonderful opportunity to be part of a dynamic team who share the same moral purpose of wanting to make a significant difference to the lives of our students.The Student Support Coordinator will have a holistic view of student...
-
Business Operations Coordinator
1 month ago
Bunbury, Western Australia Omega Project Solutions Full timeBusiness Operations CoordinatorKey ResponsibilitiesDeliver exceptional customer service and communication skills to internal and external stakeholders.Ensure accurate document control, information governance, and records management.Provide administrative support for operational activities and projects as required.Perform data entry tasks with high attention...