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Customer Service Representative
2 months ago
Summerland Credit Union is a customer-owned financial institution dedicated to serving the community with integrity and sustainability. We prioritize the well-being of our customers and the environment, ensuring that every financial decision we make aligns with our commitment to social and environmental responsibility.
About the OpportunityThis is a full-time permanent role in our Ballina Branch, where you will provide exceptional customer service and support our local community. As a Customer Service Representative, you will be the first point of contact for customers, delivering impactful customer experiences that lead to enduring relationships.
Key Responsibilities- Provide superior service to meet the needs of our valued customers.
- Deliver retail banking and lending products through various channels.
- Support our local community by being the first point of contact for customers.
- Grow our customer base and brand awareness through product knowledge and service experience.
- Work with customers to set goals for aspirational financial targets.
- Stay connected with current and prospecting customers.
- Attractive salary and benefits package.
- Additional leave and paid volunteer leave.
- Concessions on retail banking and loans products.
- Transformational culture and extensive development and recognition program.
- Flexible work options and wellbeing framework.
To apply for this role, please visit our Careers page and upload your resume and cover letter addressing the selection criteria.
