
Strategic Release Manager
6 days ago
Drive Innovation in Service Delivery
We're shaping the connected future for people and organizations. As a Release Manager, you'll play a crucial role in our global team that combines capabilities to become a leading technology services provider.
- Lead a team providing guidance and performing coordinator tasks when required.
- Define and implement Release Management policy across development and operational environments.
- Evaluate tools, processes, and resources for compliant and efficient service transitions.
- Oversee release planning, scheduling, testing, deployment, early life support, and closure activities.
- Authorize critical release activities and escalate complex deployment issues.
Deliver governance and assurance services in alignment with regulatory requirements.
To succeed in this role, you'll need:
- Proven experience managing release processes within complex environments.
- Strong leadership and coordination skills, managing multiple teams and stakeholders.
- Deep understanding of ITIL-based service management, particularly in release and change management.
- Ability to produce and interpret governance reports, ensuring adherence to RDM processes.
- Skilled in coordinating multinational release activities, including dependency management and back-out strategies.
- Excellent communication and stakeholder engagement skills, participating in Change Advisory Boards and governance forums.
About Us:
We're a global ICT provider delivering services in over 200 countries and regions. We partner with organizations around the world to shape outcomes through intelligent technology solutions.
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