
User Experience Design Leader
4 days ago
Drive User Experience Transformation
We're committed to making every day more rewarding for our members, brand partners, sick kids, and each other.
Our goal is to deliver high-quality UI designs and user-centered design processes across the business. We've delivered over $3 billion in sales for our brand partners, resulting in more than $130 million in cash savings for our members.
As a lead UX strategist, you'll drive user experience transformation, lead UX vision and strategy, and build out research and design ops practices. You'll work closely with cross-functional peers and talented designers who prioritize user needs and deliver beautiful experiences.
- Lead UX Strategy and Vision: Drive end-to-end design processes, defining UX strategies and visions that meet business goals.
- Customer Journey Development: Deliver customer journeys, storyboards, user stories, wireframes, and prototypes that meet user needs.
- Research and Insights: Lead research studies, facilitating workshops, gathering insights, and synthesizing data to inform design decisions.
- Stakeholder Management: Influence stakeholder relationships through collaboration and UX thought leadership.
- Design Culture and Operations: Partner with the Head of UX on design culture and operations, growing our research practice and increasing UX maturity across the business.
About You:
- Over 10 years of experience as a Senior or Lead Designer in complex problem spaces.
- A comprehensive portfolio showcasing skills across the end-to-end design process.
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