Opportunity to Excel in Customer Service

1 day ago

Sydney, New South Wales, Australia beBeeHospitality Full time $45,000 - $70,000
Job Opportunity

This is an exciting chance to be a part of our team as a Hotel Porter, where you will provide exceptional service that leaves a lasting impression.

You will embody confidence and possess a deep understanding of how to create a truly unique guest experience. In this dynamic role, you will provide clear directions within the hotel, share valuable information about the surrounding areas, greet and welcome guests with warmth and professionalism, efficiently handle, store, and deliver luggage to guest rooms, and maintain our parking facilities to the highest standards.

As a Hotel Porter, you will build memorable connections with both our guests and the hotel team, enriching every interaction and ensuring that every visitor feels right at home.

This role requires a friendly and welcoming approach that exemplifies exceptional customer service, excellent communication skills, and a polished appearance that reflects our standards. You will also need to develop a solid knowledge of the local area and upcoming events to assist guests effectively.

We are committed to creating a diverse, equitable, and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities.

  • Provide clear directions and share information about the hotel and surrounding areas.
  • Greet and welcome guests with professionalism.
  • Efficiently handle, store, and deliver luggage to guest rooms.
  • Maintain parking facilities to the highest standards.
Required Skills

A key requirement for this role is to have a friendly and welcoming approach that exemplifies exceptional customer service.

We are looking for someone with:

  • Excellent communication skills and a polished appearance.
  • The ability to develop a solid knowledge of the local area and upcoming events.
  • High energy, enthusiasm, and a positive attitude.
  • A valid Australian driver's license.
What We Can Offer You

As a valued member of our team, we offer a range of benefits to support your well-being and success:

  • Complimentary meal on site every day.
  • Uniform laundered and ready for you daily on property.
  • Five weeks of paid Annual Leave.
  • Discounted parking and transport options.
  • Up to 30% discounts across award-winning restaurants and accommodation.
  • Lifestyle discounts including gym memberships, retail discounts, and dry-cleaning services.

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