Reliable Technology Specialist

1 day ago

Hervey Bay, Australia beBeeTechnical Full time $95,000 - $115,000
Job Summary

We are seeking a skilled Technology Operations Coordinator to drive the reliability and performance of our Water & Waste Services technology.

This is an exciting opportunity for a professional with extensive experience in operational technology systems, particularly within the water/wastewater industry.

The ideal candidate will have strong knowledge of Microsoft application products, Windows Operating Systems, and SCADA software, as well as project management and troubleshooting skills.

About the Role
  • Strategic Development: Provide specialist advice and lead the development and implementation of the Operational Technology (OT) strategy, ensuring continuous improvement while maintaining reliable services.
  • Systems Management: Oversee the operation, maintenance, and improvement of SCADA, communications, and other OT systems across Water & Waste Services infrastructure.
  • User Support & Training: Deliver high-level technical assistance, manage service requests, provide end-user training, and implement best practice client-focused support.
  • Network & Infrastructure Oversight: Manage OT network infrastructure including WAN, LAN, switches, servers, UPS, security systems, and remote access environments.
  • Compliance & Standards: Ensure staff, systems, and processes align with endorsed policies, standards, and industry best practice, including secure access management.
  • On-Call & Supplier Liaison: Participate in after-hours support, manage on-call rosters, and liaise with external suppliers and consultants to maintain service reliability.
Requirements
  • Tertiary qualification in Information Technology at Diploma/Advanced Diploma level or higher, or equivalent or substantial progress towards attainment.
  • Demonstrated extensive experience in the co-ordination of operational technology systems within a multi-faceted organisation ideally gained within the water/wastewater industry.
  • Demonstrated high level knowledge of Microsoft application products, Windows Operating Systems and SCADA software.
  • Demonstrated project management and trouble shooting skills.
  • Demonstrated high level knowledge of Windows networking, LAN/WAN/Wireless networking in an enterprise environment.
  • Demonstrated computer literacy utilising the Microsoft suite of products.
What We Offer
  • A values based culture that recognises your individual skills, knowledge and talent.
  • Flexible working arrangements.
  • Study assistance program.
  • Novated leasing.
  • 24/7 access to Employee Assistance Program.
  • Paid maternity and paternity leave.
  • Paid emergency services leave.
  • Uniform subsidy.
  • Years of service rewards.

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