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Chief Operational Technology Officer

3 weeks ago

Hervey Bay, Australia beBeeTechnology Full time $100,017 - $114,543
Operations Technology Specialist

We are seeking a seasoned expert to drive the reliability and performance of our technology infrastructure.

Key Responsibilities:
  • Strategic Development – Provide specialist advice, lead the development and implementation of operational technology strategies, ensuring continuous improvement while maintaining reliable services.
  • Systems Management – Oversee the operation, maintenance, and improvement of SCADA, communications, and other operational technology systems across our infrastructure.
  • User Support & Training – Deliver high-level technical assistance, manage service requests, provide end-user training, and implement best practice client-focused support.
  • Network & Infrastructure Oversight – Manage operational technology network infrastructure, including WAN, LAN, switches, servers, UPS, security systems, and remote access environments.
  • Compliance & Standards – Ensure staff, systems, and processes align with endorsed policies, standards, and industry best practice, including secure access management.
  • On-Call & Supplier Liaison – Participate in after-hours support, manage on-call rosters, and liaise with external suppliers and consultants to maintain service reliability.

Requirements:

  • A tertiary qualification in Information Technology at Diploma/Advanced Diploma level or higher, or equivalent experience.
  • Demonstrated extensive experience in the coordination of operational technology systems within a multi-faceted organization, preferably in the water/wastewater industry.
  • Demonstrated high-level knowledge of Microsoft application products, Windows Operating Systems, and SCADA software.
  • Demonstrated project management and troubleshooting skills.
  • Demonstrated high-level knowledge of Windows networking, LAN/WAN/Wireless networking in an enterprise environment.
  • Demonstrated computer literacy utilizing the Microsoft suite of products.
  • A current driver's license and a General Construction Induction Card (White Card).
  • Current Hepatitis A, Hepatitis B, and Tetanus immunizations (or ability to readily acquire within 3 months).

Nice to Have:

  • Certification in HPE Aruba Managed Networks.
  • Experience with WAN and microwave radio technologies.
  • Certification in Microsoft operating systems (ie: Microsoft Server/Active Directory) and Microsoft application software.