Operations Technology Coordinator

3 weeks ago

Hervey Bay, Australia Fraser Coast Regional Council Full time
Overview

Fraser Coast Regional Council is seeking an experienced Operations Technology Coordinator to drive the reliability and performance of Water & Waste Services technology. In this role, you'll oversee SCADA, communications, hardware and software across key sites, provide expert advice on OT strategy, and lead improvement initiatives. You'll also deliver high-level technical support, training, and guidance to staff and contractors while ensuring compliance with best practice standards.

What We Are Looking For

Fraser Coast Regional Council is looking for an experienced professional to drive the reliability and performance of our Water & Waste Services technology. In this role, you'll oversee SCADA, communications, hardware and software across key sites, provide expert advice on OT strategy, and lead improvement initiatives. You'll also deliver high-level technical support, training, and guidance to staff and contractors while ensuring compliance with best practice standards.

What Your Day Will Look Like
  • Strategic Development – Provide specialist advice and lead the development and implementation of the Operational Technology (OT) strategy, ensuring continuous improvement while maintaining reliable services.
  • Systems Management – Oversee the operation, maintenance, and improvement of SCADA, communications, and other OT systems across Water & Waste Services infrastructure.
  • User Support & Training – Deliver high-level technical assistance, manage service requests, provide end-user training, and implement best practice client-focused support.
  • Network & Infrastructure Oversight – Manage OT network infrastructure including WAN, LAN, switches, servers, UPS, security systems, and remote access environments.
  • Compliance & Standards – Ensure staff, systems, and processes align with endorsed policies, standards, and industry best practice, including secure access management.
  • On-Call & Supplier Liaison – Participate in after-hours support, manage on-call rosters, and liaise with external suppliers and consultants to maintain service reliability.
What You'll Need For Success
  • Tertiary qualification in Information Technology at Diploma/Advanced Diploma level or higher, or equivalent or substantial progress towards attainment.
  • Demonstrated extensive experience in the co-ordination of operational technology systems within a multi-faceted organisation ideally gained within the water/wastewater industry.
  • Demonstrated high level knowledge of Microsoft application products, Windows Operating Systems and SCADA software.
  • Demonstrated project management and trouble shooting skills.
  • Demonstrated high level knowledge of Windows networking, LAN/WAN/Wireless networking in an enterprise environment.
  • Demonstrated computer literacy utilising the Microsoft suite of products.
  • Current Driver\'s Licence
  • General Construction Induction Card (White Card).
  • Current Hepatitis A, Hepatitis B and Tetanus immunisations (or ability to readily acquire within 3 months).
What's Nice To Have
  • Certification in HPE Aruba Managed Networks
  • Experience with WAN and microwave radio technologies
  • Certification in Microsoft operating systems (ie: Microsoft Server/Active Directory) and Microsoft application software
Benefits Of Working With Council

Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach.

We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award. Click here to review our Employee Value Proposition.

What We Offer
  • Values based culture
  • Flexible working arrangements including work from home
  • Study assistance program
  • Novated leasing
  • 24/7 access to Employee Assistance Program
  • Paid maternity and paternity leave
  • Paid emergency services leave
  • Uniform subsidy
  • Years of service rewards
Apply Now

Applications close 11pm on Thursday 4 September. Subject to change pending qualified applications received.

A cover letter outlining your suitability for the role, and a current resume is required.

For further details please contact David Gibbs (Operational Technology Manager) at 07 4194 7664.

Fraser Coast Regional Council is an Equal Employment Opportunity employer.


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