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Empathetic Service Coordinator
3 weeks ago
As a key team player, you will be instrumental in delivering exceptional client service and seamless care coordination to vulnerable clients.
- Delivering front-line customer service in person and over the phone with empathy and professionalism.
- Providing comprehensive administrative and operational support to clinical staff to ensure smooth service delivery.
- Coordinating referrals, group programs, and well-being workshops to promote positive outcomes.
- Supporting financial, office, and property management functions to maintain efficient operations.
- Building strong relationships with clients, providers, and stakeholders through effective communication.
- Assisting with quality assurance, compliance, and reporting requirements to uphold high standards.
This role is ideal for someone who thrives in a fast-paced environment and values teamwork.
Our Ideal CandidateWe are looking for an individual with:
- Experience in business operations and service delivery in health or government sectors.
- Strong administrative and communication skills to engage respectfully with clients and stakeholders.
Mandatory requirements include:
- Ability to obtain relevant working registrations or checks.
- Australian citizenship (as required under relevant legislation).
- Baseline security clearance to ensure sensitive information protection.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds, and individuals living with a disability.
