
Operational Excellence Specialist
2 weeks ago
The Quality Officer plays a key part in ensuring our organisation maintains the highest standards of compliance, risk management, and continuous improvement.
This role is ideal for someone with strong organisational skills, a proactive approach, and the ability to build relationships with a diverse range of stakeholders, including lived experience advocates, operational teams, and senior leadership.
Key responsibilities include:
- Ensuring quality assurance processes are implemented and maintained throughout the organisation
- Identifying and mitigating risks associated with quality and governance
- Developing and implementing strategies for continuous improvement
The successful candidate will be required to meet the following criteria:
- Knowledge and understanding of risk, quality and governance principles and accreditation in a community services/health services setting
- Demonstrated organisational and planning skills, with the ability to prioritise duties to effectively address operational needs and agreed outcomes
- Possession of excellent interpersonal skills and the ability to interact positively with a wide variety of internal and external stakeholders
- Ability to work independently and collaboratively within a team environment and contribute to the achievement of the governance team's goals and objectives
- Experience in using computer software for the analysis and reporting of data, including spreadsheet and word processing (Microsoft Office 365 Suite)
- Demonstrate knowledge and understanding of diversity and social inclusion- including gender, sexuality, disability, cultural, age, and linguistic diversity and Aboriginal culture
- A salary aligned with Level 3 of the relevant award, with salary range of $76,617 to $82,168.
- 5 weeks annual leave + 17.5% annual leave loading.
- 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay.
- Free access to an Employee Assistance Program.
- Free Journey Cover (insurance for when you're getting to and from work).
- Incredibly valuable Salary Packaging (to extend your take home pay) with benefits for travel, accommodation, parking fees, education expenses and more.
- Opportunities to be active in the Ruah Community such as participating in working groups, joining us at events, being a part of cultural events to promote and support reconciliation and much, much more
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