IT Support Analyst

4 weeks ago


Sydney, New South Wales, Australia insightsoftware Full time
Job Overview

We are seeking a highly skilled IT Support Analyst to join our team in Sydney. This is a contract position that requires excellent technical knowledge and communication skills.

Key Responsibilities
  • Provide technical support for IT systems, including Windows 10, Outlook, Teams/Zoom, Antivirus, Office, VPN, Oracle/SAP, and Azure AD/M365.
  • Work with OEMs to coordinate support and resolve issues.
  • Manage user accounts on Active Directory and Azure AD.
  • Develop and maintain technical documentation and training materials.
Requirements
  • Bachelor's degree or equivalent experience in a related field.
  • 3 years of experience in IT support, with a focus on Windows 10 and Microsoft products.
  • 1 year of experience in user management and administration.
  • Strong communication and problem-solving skills.
Salary and Benefits

The salary for this position is estimated to be around $80,000 - $110,000 per annum, depending on experience. Benefits include health insurance, retirement savings plan, and paid time off.

About Us

insightsoftware is a leading provider of financial reporting and business intelligence solutions. We are committed to equal employment opportunity and diversity in the workplace.


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