Customer Service Representative

3 weeks ago


Epping, Australia Credit Union Australia Full time

About the role

At Great Southern Bank, we're a customer-obsessed team that pulls out the stops to help Australians own their own home. We achieve this by attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support.

Our Personal Banker role is pivotal to supporting our purpose. Based in our Epping branch, you will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.

This sales role is so much more than processing over-the-counter transactions and inquiries. You'll be challenging yourself every day to generate leads and opportunities, deliver sales and lending results, and help our customers meet their financial goals through our great value savings, insurance, and personal lending products.

To be considered for this permanent full-time sales and lending role, you will need to show that you enjoy:

  1. Learning new things such as new products, services, and ways of working
  2. Challenging yourself to go above and beyond with each customer conversation
  3. Meeting new people and building connections in your local community
  4. Helping solve problems for customers by matching products and solutions to needs
  5. Getting results that help our customers achieve their financial and lifestyle goals
  6. Protecting customers through strict adherence and compliance to policies and regulations

Reward and Benefits

At Great Southern Bank, we're committed to building a strong, inclusive, and diverse workplace where people feel a sense of belonging, are valued, connected, and respected. We're big believers in taking care of our people, because we know that happy employees make for a happy workplace.

We want you to make an impact. That's why we invest in our team with awesome incentive programs, and a wide range of training and career development opportunities. But that's not all - we also offer a bunch of other perks and benefits, from discounts on financial and insurance products to options for health and wellness, unique leave arrangements, and more.

We are big on recognition too. From our Employee Appreciation Day, Values Awards, and eCards for both teams and individuals for living our values, we have Employee Groups that support you to show up and be your true self, every day.

Want to learn more about all the cool stuff and support you can get as part of our team? Head over to our careers site to find out, and if you like what you see, why not apply online below and join us.

 



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