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Customer Service Representative

1 month ago

Epping, Australia Credit Union Australia Full time
About the Role

At Great Southern Bank, we're committed to helping Australians achieve their dream of owning their own home. As a Customer Service Representative - Home Loan Specialist, you will play a pivotal role in supporting our purpose by providing exceptional service and support to our customers.

Key Responsibilities:
  • Act as the first point of contact for customers seeking retail banking services and support.
  • Process transactions and inquiries in a timely and efficient manner.
  • Challenging yourself every day to generate leads and opportunities, deliver sales and lending results, and help customers meet their financial goals through our great value savings, insurance, and personal lending products.
What We Offer

We're big believers in taking care of our people because we know that happy employees make for a happy workplace. That's why we invest in our team with awesome incentive programs, training, and career development opportunities. Our benefits package includes discounts on financial and insurance products, options for health and wellness, unique leave arrangements, and more.

Requirements:
  • A passion for delivering exceptional customer service and support.
  • The ability to learn new things quickly and adapt to changing situations.
  • An understanding of the importance of building relationships and connections with customers and colleagues alike.
Estimated Salary: $60,000 - $80,000 per year