Customer Service Representative
1 month ago
Matrix Education is seeking a skilled Customer Service Representative to join our team at our Sydney campuses. As a key member of our customer service team, you will provide exceptional support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and face-to-face interactions
- Manage customer profiles, enrolments, and class rolls
- Process enrolments and deliver internal communications
- Book consultations and referrals
- Perform ad hoc administrative duties
Requirements:
- Minimum one year experience in customer service, administration, retail, or sales
- Outstanding written and verbal communication skills
- Intermediate Microsoft Office skills
- Exceptional time management and attention to detail
- Ability to multitask and deliver results under time constraints
What We Offer:
- Competitive remuneration rates
- Modern, open-office environment
- Open and collaborative management team
- Amazing facilities and team social events
Apply now and take the first step in your career with Matrix Education.
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