Customer Service Representative

1 month ago


Epping, Australia Matrix Education Full time
Customer Service Representative Opportunity at Matrix Education

Matrix Education is seeking a skilled Customer Service Representative to join our team at our Sydney campuses. As a key member of our customer service team, you will provide exceptional support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and face-to-face interactions
  • Manage customer profiles, enrolments, and class rolls
  • Process enrolments and deliver internal communications
  • Book consultations and referrals
  • Perform ad hoc administrative duties

Requirements:

  • Minimum one year experience in customer service, administration, retail, or sales
  • Outstanding written and verbal communication skills
  • Intermediate Microsoft Office skills
  • Exceptional time management and attention to detail
  • Ability to multitask and deliver results under time constraints

What We Offer:

  • Competitive remuneration rates
  • Modern, open-office environment
  • Open and collaborative management team
  • Amazing facilities and team social events

Apply now and take the first step in your career with Matrix Education.



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