Strategic Customer Engagement Specialist

3 weeks ago

Sydney, New South Wales, Australia Amazon Full time
Job Title:

Strategic Customer Engagements

Job Summary:

We are seeking a highly skilled and experienced professional to join our Strategic Customer Engagements team in the Public Sector. As a member of this team, you will be responsible for managing the end-to-end deal cycle for strategic, large, complex, or highly competitive deals. Your primary focus will be on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure.

Key Responsibilities:
  • Lead negotiations and customer closure for strategic, large, complex, or highly competitive deals.
  • Develop and shape the overall deal strategy and structure to meet customer business outcomes and goals.
  • Contribute to developing AWS's value proposition and solutions.
  • Drive revenue growth and Cloud adoption.
  • Closely collaborate with key stakeholders across the organization for APJ regional public sector sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.).
  • Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives; partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities.
  • Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes.
Requirements:
  • At least 12+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure.
  • 12+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals.
  • Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience).
Preferred Qualifications:
  • Understanding the technology ecosystem.
  • Knowledge of public sector business.
Amazon's Commitment:

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer, and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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