Customer Support Specialist
1 month ago
About the Role
Mable is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and driving customer engagement across the Mable platform.
Key Responsibilities
- Resolve customer inquiries in a timely and effective manner.
- Provide education and support tailored to meet the individual needs of all Mable customers.
- Promote self-service of the platform to enable complete choice and control of support needs.
What We're Looking For
We're looking for a customer-focused individual who is passionate about delivering exceptional customer experiences. You will have excellent interpersonal skills, a compassionate approach to customers, and the ability to work in a fast-paced, high-volume environment.
Our Values
We're a values-driven organization that is committed to creating an inclusive environment for all employees and candidates. We value diversity, equity, and inclusion, and we're committed to fostering a positive and supportive work culture.
What We Offer
We offer a range of benefits, including flexible work arrangements, professional development opportunities, and a competitive salary and benefits package. If you're passionate about delivering exceptional customer experiences and want to join a dynamic and values-driven organization, we encourage you to apply.
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