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Senior Customer Experience Manager

2 weeks ago


Canberra, ACT, Australia beBeeRetail Full time $90,000 - $150,000
Lead Retail Experience

The role of Store Manager revolves around being a dynamic leader with a passion for retail, people, and brands. This individual will be instrumental in fostering an exceptional shopping experience.

Key Responsibilities
  • Strategically lead and inspire a customer-centric store environment that thrives on excellence and innovation.
  • Develop a high-performing team through coaching, mentorship, and professional growth opportunities.
  • Create visually appealing displays and brand moments that elevate the shopping experience.
  • Identify talent gaps within the team and develop targeted training programs to enhance skills and potential.
  • Cultivate collaboration with partners to leverage store and customer insights that drive results.
  • Optimise scheduling and wage targets to maximise productivity while energising the team.
  • Embody our brand values by making a tangible difference to customers and team members.

For this role, we seek an experienced retail manager who is passionate about developing and motivating teams. The ideal candidate has a clear vision for creating memorable customer experiences and can effectively communicate sales strategies to their team.