Virtual Emergency Care Manager

1 week ago


Adelaide, South Australia Royal Flying Doctor Service Full time

**Job Summary**

The Royal Flying Doctor Service is seeking a highly skilled and experienced professional to fill the role of Virtual Emergency Care Manager. This position will be responsible for the delivery of multiple services that provide remote emergency care across South Australia, including the medical chest program, First Aid and AED training, remote emergency consultations, and oversight of the telehealth unit and the Virtual Emergency Centre at William Creek.

**Key Responsibilities**

  • Establish a single Virtual Emergency Care Service that encompasses all the current elements provided by the RFDS SA/NT
  • Participate in the identification of current and evolving opportunities to expand training and resourcing to existing medical chest and primary care communities, and innovative approaches to virtual emergency care delivery
  • Financially manage the Virtual Emergency Care cost centre and identify potential revenue streams to support and augment the current services
  • Lead the development of Virtual Emergency Care data collection mechanisms and dashboards to measure the volume and impact of these services
  • Contribute to the development, implementation and delivery of alternative /innovative service delivery methodologies, including innovation trials in consultation with research partners (Federation and external) as opportunities arise
  • Ensure a scalable model of service delivery that could expand into the NT if desired

**Requirements**

  • Well-developed management skills, including demonstrated skills in leadership and decision making
  • Experience working in a high-pressure emergency clinical setting
  • Highly developed interpersonal, communication and stakeholder management skills
  • A commitment to continuous quality improvement and innovation
  • Demonstrated commercial acumen, an ability to think operationally and exceptional problem-solving skills

**What We Offer**

  • Comprehensive orientation program for new starters
  • Free onsite parking
  • Generous allowances (managerial and training)
  • Learning management system
  • Employee Assistance Program
  • Generous annual salary packaging options to reduce your taxable income including:
  • packaging up to $15, 899 of your salary towards loans, rent and bills
  • packaging of an additional $2,650 of your salary via a meal and entertainment card

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