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Technical Support Specialist

2 months ago

Brisbane, Queensland, Australia Hamilton Barnes Associates Limited Full time
About the Role

We are seeking a highly skilled 3rd Line Technical Support Engineer to join our dynamic network engineering team at Hamilton Barnes Associates Limited in Brighton. As a key member of our team, you will play a crucial role in providing technical support and ensuring the smooth operation of our networks and systems.

Key Responsibilities
  • Provide 3rd line technical support for network systems, collaborating with our network engineering team to resolve complex technical issues.
  • Work with cutting-edge technologies, including Windows Desktop, M365 / O365, and Meraki / Cisco / HP networks.
  • Participate in ongoing training and certification programs to enhance your skills and knowledge.
  • Contribute to a collaborative and dynamic work environment, fostering an environment where your expertise contributes to the success of our projects.
  • Enjoy a hybrid work model, offering flexibility for a better work-life balance.
Requirements
  • Experience in providing technical support for network systems.
  • Strong knowledge of Windows Desktop, M365 / O365, and Meraki / Cisco / HP networks.
  • Excellent problem-solving and communication skills.
  • Ability to work collaboratively as part of a team.