Technical Support Specialist

2 weeks ago


Brisbane, Queensland, Australia Metricon Homes Qld. Full time
Join Our Team as a Technical Support Specialist

Metricon Homes Qld. is seeking a highly skilled Technical Support Specialist to join our team in Robina, Queensland. As a key member of our Sales Support Drafting Team, you will play a crucial role in delivering quality, service, and award-winning living solutions for Australian families.

About the Role:

  • Review and resolve design complications by providing new/alternate design solutions
  • Ensure sales documentation complies with Metricon's company guidelines
  • Assist in the development of sales documentation to improve operational efficiency
  • Provide face-to-face design consultation with existing customers when required
  • Maintain and improve relationships with internal departments, external customers, suppliers, agents, and contractors

What We Offer:

  • Advance your professional growth with Metricon, the HIA's Number One Australian Home Builder and Australia's Most Trusted Choice
  • Supportive, best-practice, and high-functioning workplace culture
  • Ongoing learning and development opportunities through nationally accredited courses, e-learning portal, and comprehensive training programs
  • Competitive salary and packaging opportunities
  • Physical fitness programs, free flu vaccinations, nutrition, and mental wellbeing programs
  • 24/7 access to our LifeWorks confidential support program
  • Exclusive access to building discounts, supplier/trade discounts, and retail discounts with big name brands

Requirements:

  • 3+ years of experience in Residential AutoCAD
  • Minimum of 3 years of relevant experience within the residential building industry
  • Excellent communication skills with the ability to relate to both technical and non-technical minded people
  • Exceptional knowledge of the NCC, QDC, and experience in AutoCAD
  • A proactive approach combined with a strong problem-solving ability

What We're Looking For:

We're looking for a highly skilled and motivated individual who can contribute to our team's success. If you have the skills and attributes above, please apply with your Cover Letter and Resume now.

This role requires a national police check to be undertaken by the successful applicant.



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