Help Desk Specialist

2 days ago

Gold Coast, Queensland, Australia beBeeCustomerService Full time $70,000 - $95,000
Customer Service Representative

We are seeking a customer service professional to join our team. As a key member of our retail banking environment, you will be responsible for delivering exceptional customer experiences and building strong relationships with our customers.

About the Role:

  • Provide personalized support to customers, helping them understand banking tools and transactions
  • Liaise confidently with customers, responding to their inquiries and resolving issues efficiently
  • Built rapport quickly with customers, ensuring a positive experience in every interaction

What You'll Need:

To succeed in this role, you will require proven customer service experience, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.

About Us:

We are one of Australia's largest banks, committed to providing an excellent customer experience in a supportive and inclusive team environment. Our organization offers flexible working conditions, professional development opportunities, and a strong emphasis on team collaboration.

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