
Sales Relationship Manager
1 week ago
We seek a skilled sales professional to manage client relationships, drive revenue growth and deliver tailored solutions in the IT industry. This role is ideal for individuals with strong communication skills, strategic thinking and a proactive approach to client engagement.
Key Responsibilities- Develop and execute sales strategies to consistently meet or exceed monthly gross profit targets.
- Manage key client relationships, acting as the main point of contact to ensure high service levels and satisfaction.
- Drive revenue growth by selling across all product categories, including equipment, services and infrastructure solutions.
- Identify and qualify new business opportunities through networking, cold calling and proactive prospecting.
- Conduct regular client engagements such as meetings, workshops and reviews to maintain strong relationships and uncover new needs.
- Design and present tailored solutions, including scoping, costing and proposal development aligned with client requirements.
- Collaborate with internal teams to ensure smooth project delivery and act as an escalation point for client concerns.
- Maintain accurate sales data and forecasts in Connectwise, ensuring pipeline visibility and reporting accuracy.
- Represent the company externally at events, trade shows and client meetings to promote offerings and build brand presence.
- Minimum 3 years' experience in an MSP or IT service provider.
- Technical understanding of managed services, networks and/or security solutions.
- Established skill set in solution and relationship sales.
- Demonstrated achievement of sales quota goals on a consistent basis.
- Proven history of selling large technology projects that require multi-level approvals in small- to mid-size organizations.
- Experience developing and maintaining strong client relationships.
- Competence and confidence in presenting.
- Account management experience.
- Proven track record in the local IT industry.
- Tertiary qualification in a relevant field is desirable.
- Any applicable Vendor Sales Certificates desirable.
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