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Match Operations Director

2 months ago

Melbourne, Victoria, Australia TENNIS AUSTRALIA Full time
About the Role

The Match Operations Lead will be responsible for leading the Tennis Australia Ballkid Program, leveraging the success of the Australian Open to support and implement successful Ballkids programs nationally and in Asia.

The ideal candidate will have a strong background in event management, program design, and team leadership. They will be responsible for:

  • Developing and implementing marketing strategies to attract and retain Ballkids nationally
  • Providing world-class Ballkid Program experiences, leveraging the AO Ballkid Program success to attract and retain Ballkids
  • Accountability for Ballkid Program delivery, ensuring opportunities for streamlined processes across the nation regarding consistency of the Ballkid Program experiences
  • Compliance with all Integrity & OHS policies, procedures and requirements
  • Leadership and development of team members, coaching, motivating and installing confidence in others to realise their strengths and ability to succeed

About You

The successful candidate will have:

  • Tertiary Qualification in Business, Sports Administration, Event Management or similar
  • Previous experience coordinating major events would be highly regarded
  • Demonstrated experience working with program design
  • Sound experience working with children and parents in delivering exceptional experiences
  • First aid and CPR certificates are desirable
  • Demonstrated experience with Event Management Systems (IT) and websites beneficial
  • Excellent word processing (Microsoft & Office products) and presentation documentation skills
  • High level of attention to detail and organisational skills
  • Ability to set priorities and work under pressure to meet strict deadlines
  • Demonstrated experience in leading a high performing team
  • Possess refined interpersonal skills and the ability to build collaborative relationships
  • Display creative skills and innovative thinking
  • Preparedness to be flexible in regard to working hours and arrangements
  • You must hold (or be willing to obtain) a current Police Check and Working with Children Check

What's in it for You

Tennis Australia offers a range of benefits, including:

  • Career development with a range of formal education and on the job training opportunities
  • Tickets to the Australian Open
  • Health & wellbeing activities through our Thrive program
  • Onsite gym & tennis facilities
  • Flexible working practices
  • Free car parking
  • A range of discounts from our sponsorship partners