Global Payroll Operations Manager
2 weeks ago
Global Payroll Operations Manager
Job Description:
This is a highly sought-after role that requires a skilled and experienced professional to oversee the delivery of exceptional payroll services to our global clients.
Responsibilities:
• Ensure timely and accurate service delivery as per client SLA's.
• Point of contact for clients with relation to escalation of issues and working with the wider team to resolve these in a timely manner.
• Providing first-class support to all clients by learning about their current and future needs and how we could best help.
• Partnering with internal teams to deliver the best customer experience.
• Suggesting and implementing ideas for process improvements and product automation.
• Leading key initiatives and internal projects.
• Regular service review meetings with all Clients.
Qualifications:
A minimum of 2 years education in Business, Accounting, Payroll or a related field from an accredited institution.
3+ years of experience managing payroll functions.
Strong working knowledge of local regulations and policies related to payroll.
Ability to prioritize multiple tasks while meeting deadlines timely and accurately.
Strong verbal and written skills, to connect clients and align with various stakeholders.
Strong interpersonal skills, explaining complex issues at an understandable level.
Advanced knowledge of local payroll software is good to have.
Benefits:
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you'll enjoy include stock grant opportunities, additional perks and benefits based on your employment status and country, the flexibility of remote work including optional WeWork access, and much more.
Why Us:
We are a company that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
We will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities.
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