Customer Complaints Resolution Specialist

Complaint Resolution SpecialistWe seek a skilled Complaint Resolution Specialist to support our mission of delivering high-quality customer relations through policy, process, and compliance excellence.About the Role:Contribute to strategy development by providing policy, process, and compliance support aligned with regulatory standards.Maintain up-to-date...

Customer Resolution ExpertWe are seeking a highly skilled Customer Resolution Expert to join our team. This role is pivotal in improving customer experience, reducing repeat contacts, and building trust and brand loyalty with our most impacted customer segments.Key Responsibilities:Handle product complaints received through various channels in line with...

Dispute Resolution Specialist - Customer ServiceKey ResponsibilitiesAddress customer complaints fairly and impartially.Work collaboratively with stakeholders to resolve complaints effectively.Handle external dispute resolution cases or tribunal proceedings.Manage wealth management and hardship-related complaints.About the RoleThis is an exciting opportunity...

Occupation: Governance and risk managementLocation: Melbourne - CBD and Inner Metro suburbsReference: 307About UsThe Victorian Ombudsman exists in recognition of the imbalance of power between the individual and the State, and we aim to level the playing field and protect and promote human rights.In performing our functions under the Ombudsman Act, we...

Occupation: Governance and risk managementLocation: Melbourne - CBD and Inner Metro suburbsReference: 307About UsThe Victorian Ombudsman exists in recognition of the imbalance of power between the individual and the State, and we aim to level the playing field and protect and promote human rights.In performing our functions under the Ombudsman Act, we...

Key Responsibilities of Senior Complaints AdvisorThis is an exciting opportunity to strengthen the implementation of complaint resolution processes across the organisation.As a Senior Complaints Advisor, you will have a key role in leading and providing expertise to client services teams. This includes ensuring complaint matters are handled sensitively and...

Job Title: Dispute Resolution SpecialistWe are seeking a skilled and dedicated individual to join our team as a Dispute Resolution Specialist.About the Role:The successful candidate will support the Operational Excellence function by resolving previously unresolved complaints using alternative dispute resolution techniques.You will report to the Lead...

Company OverviewFounded in 2014, and listed on the ASX since 2015, Superloop's purpose is to enable better internet for Australian homes and businesses, by enabling challenger retail brands to take a larger share of the market, leveraging Superloop's Infrastructure-on-Demand platform.Superloop operates in three segments of the market: consumer connectivity,...

Company OverviewFounded in 2014, and listed on the ASX since 2015, Superloop's purpose is to enable better internet for Australian homes and businesses, by enabling challenger retail brands to take a larger share of the market, leveraging Superloop's Infrastructure-on-Demand platform.Superloop operates in three segments of the market: consumer connectivity,...

Resolution SpecialistAbout the Role:We are seeking a skilled Resolution Specialist to manage complaints and enhance customer experiences.This role is ideal for someone who is passionate about resolving disputes and fostering positive relationships. You will thrive in a dynamic environment with new challenges daily, and be a critical thinker and collaborative...