Airport Operations Assistant

3 weeks ago


Brisbane Airport, Australia Secure Parking Full time

Secure Parking is one of the largest commercial car park operators in Australia, with over 550 car parks across the country. The company has a strong presence in Brisbane Airport, where it operates a valet service.

We are seeking a Customer Service Officer to join our team at Brisbane Airport. As a Customer Service Officer, you will be responsible for providing exceptional customer service and ensuring a seamless experience for guests. This role involves working closely with the Valet Manager and Supervisory team to achieve our goals.

The primary purpose of this role is to provide an exceptional welcome as part of everyone's journey. You will be required to proactively ensure all guests are safe and the service is seamless within the Valet Operations.

This is a casual position with a view to becoming permanent in the future. The successful candidate will have a minimum of one year's demonstrated experience in a customer service role, preferably within hospitality. A current full open Queensland manual driver's license is also required.

The salary for this position is estimated to be around $65,000 - $75,000 per annum, depending on experience. We offer a range of benefits, including the opportunity to work in a dynamic and growing industry, and the chance to make a real difference to our customers' experiences.

In order to succeed in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work cooperatively and harmoniously with colleagues and supervisors. You will also need to be physically fit for standing, walking and movement in and out of vehicles throughout each shift.

The role will require you to work a variety of shifts, including mornings and afternoons, 7 days a week, including public holidays. All applicants must be willing to undergo a traffic history check and provide a driving history report upon commencement of employment.



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