Supporter Engagement Specialist

1 week ago

Newcastle, New South Wales, Australia beBeeSupporter Full time $50,000 - $75,000

As a Supporter Engagement Specialist, you will engage with donors to drive sponsorships and deepen their connection to our mission.

About the Role

This role is responsible for providing high-quality service that reflects our values. You will ensure data accuracy by collecting and managing supporter information, inspire supporters to engage with our mission, and collaborate with internal teams for seamless service delivery.

Key responsibilities include:

  • Engaging with supporters to drive sponsorships and donations;
  • Providing exceptional service aligned with our values;
  • Ensuring data accuracy and effective supporter information management;
  • Inspiring supporters to deepen their connection to our mission;
  • Collaborating with internal teams for successful service delivery;
About You

To succeed in this role, you will possess:

  • Proven experience in customer service or donor relations;
  • Strong organizational skills and time-management abilities;
  • Excellent communication skills and ability to build meaningful connections;
  • Adaptability to work across multiple channels and manage various supporter inquiries;
  • A solutions-focused mindset striving for excellence;
  • Alignment with our Christian values and mission;
  • Experience with telephony platforms (Genesys).

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