Ocean Import Operations Manager

18 hours ago

Melbourne, Victoria, Australia beBeeImport Full time $90,000 - $150,000

At a global logistics leader, we're shaping the international trade landscape.

About the Role:

We're seeking a seasoned import supervisor to oversee our ocean import operations. This is an exceptional opportunity for a strategic thinker who can drive process improvements and lead a team of import coordinators.

Key Responsibilities:
  • Oversee day-to-day operations, ensuring efficient and timely processing of inbound shipments.
  • Assign tasks to import coordinators, monitor their workload, and provide guidance and support as needed.
  • Collaborate with account management and customer service teams to identify customer needs, address service issues, and explore opportunities for service improvement.
  • Monitor key performance indicators and implement corrective actions or process improvements as needed.
Qualifications:
  • Minimum 3-5 years of experience in ocean freight forwarding, import/export operations, or related logistics fields.
  • Proven experience in supervisory or team leadership roles within an import department is preferred.
  • Comprehensive understanding of ocean freight operations, including import regulations, documentation, customs procedures, and compliance requirements.
  • Familiarity with international trade terms and shipping documentation such as bills of lading, commercial invoices, and packing lists.
  • Strong attention to detail and accuracy in processing shipping documentation, ensuring compliance with regulations, and minimising errors in data entry.
  • Commitment to providing exceptional customer service, resolving inquiries or issues promptly, and maintaining positive relationships with colleagues, clients, and service providers.
  • Experience in leading a team of import coordinators, providing guidance, training, and performance feedback to enhance team productivity and competence.

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