Aged Care Quality and Process Specialist

2 days ago

Hobart, Tasmania, Australia beBeeProcess Full time $96,503 - $108,869
About Our Team

We are a team dedicated to improving the lives of older people by maintaining the integrity of the aged care system.

Our mission is to safeguard and protect older Australians receiving aged care services.

  • Main Responsibilities:
  • Develop, review and continuously improve operational process documents to ensure compliance with legislative, financial and administrative frameworks.
  • Contribute to the development and review of Commission-wide policies and resources, providing high-quality input that incorporates operational insights, legislative understanding and stakeholder perspectives.
  • Maintain various registers (e.g. legal advice register, policy document register), ensuring accuracy, accessibility and compliance with recordkeeping and governance standards.
  • Develop subject matter expertise and interpret relevant legislation, providing analysis, insights and guidance on their implications for operations, and contribute to the development of processes that support compliance and mitigate risk.
  • Respond to ad-hoc requests for process-related information and resources, exercising sound judgement, effective prioritisation and discretion to ensure timely and appropriate outcomes that meet operational and strategic needs.
  • Communicate effectively with internal stakeholders to foster collaboration, promote teamwork, advance initiatives and support cross-functional coordination.
  • Identify opportunities for innovative ways of working, evaluating and implementing improvements that enhance operational efficiency, clarity and quality of work.
  • Contribute to change planning, guide process implementation and assist colleagues to adapt to evolving priorities and ways of working or change management activities.
  • Manage workflow and priorities independently subject to limited direction, maintaining accurate records and timely delivery of high-quality work outputs.
  • Actively participate in performance and development framework activities, engaging with relevant policies, identifying and pursuing professional development opportunities and supporting peers in their growth and capability uplift.

About Us: We aim to support ROD to regulate effectively and implement strategies that enhance the efficiency and effectiveness of provider registration, audit, compliance and enforcement activities.

What You Will Gain: This role offers a unique opportunity to develop your skills and expertise, work collaboratively with a talented team, and make a positive impact on the lives of older Australians.

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