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Bakery Operations Manager
2 months ago
We are seeking a highly skilled and experienced Bakery Operations Manager to join our team at Drakes Supermarkets. As a key member of our management team, you will be responsible for leading and managing a team of bakery staff, ensuring the highest standards of customer service and product quality.
Key Responsibilities- Team Leadership: Lead and manage a team of bakery staff, providing guidance, coaching, and training to ensure they have the skills and knowledge to deliver exceptional customer service and product quality.
- Operational Management: Oversee the day-to-day operations of the bakery, including inventory management, ordering, and cost control.
- Customer Service: Ensure that all customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
- Product Quality: Ensure that all products are of the highest quality, meeting the standards set by Drakes Supermarkets.
- Merchandising: Develop and implement effective merchandising strategies to drive sales and increase customer engagement.
- Performance Management: Monitor and evaluate the performance of team members, providing feedback and coaching to improve their skills and knowledge.
- Experience: Proven experience in a bakery or retail management role, with a strong understanding of inventory management, ordering, and cost control.
- Leadership Skills: Excellent leadership and management skills, with the ability to motivate and inspire a team.
- Customer Service Skills: Strong customer service skills, with the ability to respond to customer needs and resolve issues in a timely and professional manner.
- Product Knowledge: Strong knowledge of bakery products and processes, with the ability to provide expert advice and guidance to customers.
- Communication Skills: Excellent communication skills, with the ability to communicate effectively with team members, customers, and management.
