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Customer Service and Sales Representative

2 months ago

Launceston, Tasmania, Australia Telstra Full time
About the Role

We are seeking a highly motivated and experienced Customer Service & Sales professional to join our team at Telstra. As a Customer Service & Sales Consultant, you will be responsible for providing exceptional customer service and sales support to our customers in a fast-paced and dynamic retail environment.

Key Responsibilities:

  • Provide quality customer service to all customers, ensuring a positive and engaging experience
  • Maximize sales by providing the latest product and service information to our customers, identifying their needs and preferences
  • Achieve sales and performance targets, working collaboratively with the sales team to drive business results
  • Ensure store presentation is in line with retail shop standards, maintaining a clean and organized store environment

Requirements:

  • Experience in a customer-facing role, with a proven track record of delivering great customer experiences
  • Proven sales and customer service skills, with the ability to work in a fast-paced and dynamic environment
  • Effective communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • The ability to work independently and as part of a team, with a strong focus on collaboration and teamwork

What We Offer:

  • A competitive salary and benefits package, including opportunities for career growth and development
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • Ongoing product training and development, to ensure you have the skills and knowledge to succeed in your role
  • A highly rewarding sales environment, with opportunities to achieve sales targets and recognition for your achievements