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Sales Coordinator

2 months ago

Sydney, New South Wales, Australia Damco Spain SL Full time

About the Role

The Sales Coordinator is a key position within Damco Spain SL, responsible for developing and maintaining strong relationships with our customers to ensure their success with our solutions. This role is a great opportunity for a motivated and customer-focused individual to join our team and contribute to our company's growth.

Key Responsibilities

  1. Customer Relationship Management

Develop and maintain strong relationships with assigned customers to ensure their satisfaction and retention.

Business Development

Work closely with the Oceania Sales team to identify new business opportunities and develop strategies to achieve expected business outcomes.

Internal Alignment

Ensure internal alignment on customer goals and marketing strategies, partnering with cross-functional teams to develop and execute omni-channel digital marketing strategies.

Customer Advocacy

Act as a customer advocate, ensuring customer needs are met and account issues are resolved quickly, leveraging resources from across the company as needed.

Contract Management

Manage the allocation process, coordinate with customers to ensure they deliver on commitments, and oversee the tender handling process.

Quoting and Contracting

Coordinate the quoting and contracting process with relevant stakeholders to ensure comprehensive and competitive offers are submitted to customers.

Contract Renewals

Ensure timely contract renewals and manage contracts to ensure customer satisfaction and retention.

Requirements

  1. Knowledge and Experience

Knowledge of shipping, supply chain, or logistics, with a strong understanding of customer needs and market trends.

Communication and Interpersonal Skills

Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.

Problem-Solving and Adaptability

Ability to work under pressure, juggle multiple priorities, and adapt to changing circumstances while maintaining a customer-focused approach.

Technical Skills

Good process understanding and digital proficiency, with the ability to leverage technology to drive business outcomes.

What We Offer

As a Sales Coordinator at Damco Spain SL, you will have the opportunity to work with a talented team, develop your skills and expertise, and contribute to the company's growth and success. We offer a dynamic and supportive work environment, with opportunities for professional development and career advancement.