Healthcare Technical Support Professional

2 hours ago

Sydney, New South Wales, Australia beBeeTechnical Full time $120,000 - $140,000
**Clinical Applications Specialist Role Overview**The role of the Clinical Applications Specialist is pivotal in delivering technical and clinical support to customers. This specialist will be responsible for providing expertise in product demonstrations, implementation, and ongoing support.**Key Responsibilities:**
  • Delivering product demonstrations, implementing solutions, and offering ongoing assistance.
  • Developing and conducting product training sessions for customers and fostering strong customer relationships.
  • Acquiring recognition as an expert in product/clinical technical competencies and addressing a wide range of questions concerning software and clinical applications.
  • Preparing well-written post-training reports and providing regular feedback on customer satisfaction and needs.
  • Supporting the sales team in developing sales, marketing, and customer service strategies using market and product knowledge.
  • Enhancing customer satisfaction and retention through continued education on optimization of equipment utilization by customers.
  • Participating in trade shows and professional conferences with educational training sessions.
**Required Skills and Qualifications:**This role necessitates strong analytical and problem-solving skills, as well as exceptional communication and interpersonal skills. The successful candidate will be a clear thinker who can interpret and translate complex technical data and systems.**Benefits:**This role offers opportunities for growth and development in a dynamic environment.**Others:**Please note that this description serves as a general guideline and may be subject to change.

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